Missed Appointments

We take missed appointments at bradford student health service very seriously as we have in excess of 200 per month, which is lot of wasted Doctor, Nurse & Phlebotomist’s time.

By not phoning in and cancelling unwanted appointments we are not able to offer these appointments to another patient to use.

Please always ensure you cancel your appointment in good time if you know you cannot attend – tel 01274 371380

Policy for Missed Appointments

Due to the large amount of wasted doctor, nurse and phlebotomist time that missed appointments cause, we regret that we must take the following action against those patients who abuse our service:

If a patient fails to attend three appointments in any 12 month period without letting us know, they will receive a warning letter.  If any more appointments are missed the patient will receive a further letter informing them that the doctors are considering whether they should be  removed from the practice list.  They may then have to register with another practice.