Surgery times vary. Routine appointments are for 10 minutes duration. To ensure continuity of care try to see the same doctor for on-going problems if possible
If you need to see a doctor within 24 hours we will usually be able to do this, but you may not be able to choose a particular doctor.
You can book and cancel appointments online with SystmOnline via the link at the top of this page.
Please telephone the surgery on 01274 371380. Genuine medical emergencies will always be accommodated.
If you need to speak to a doctor or nurse for medical advice please telephone 01274 371380 during working hours.
If a doctor or nurse is not available we will ask you to call back (for example the doctor will not usually be able to speak to you if already consulting in surgery).
Nurse appointments are available throughout the day, Monday to Friday.
When you are seeing the doctor or nurse you may be offered a chaperone for certain examinations. This is in line with national guidance to support and protect us all, and all our staff have been fully trained in this role. Any patient can request a chaperone; it will not affect their treatment. A doctor or nurse may request a chaperone but will always discuss this with you and you may, of course, refuse. If you would like to discuss the role of chaperones, please ask the doctor or nurse.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.