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Noticeboard

The NHS Friends and Family Test

The NHS Friends and Family Test is a simple question that patients across the country are asked about the care they have received.

Patients are asked: “How likely are you to recommend our service to friends and family if they needed similar care or treatment?”

Patients can choose from a number of responses ranging from ‘extremely likely’ to ‘extremely unlikely’.

The test aims to encourage patient feedback, show patients that their views and experiences matter to the NHS, and improve patient experience

http://www.mysurgeryintranet.co.uk/FriendsAndFamily/surveys/TakeOurSurvey/?surveyId=3879

Self Care   self care

Self Care is about looking after yourself; living a healthy lifestyle and looking at what you can do and want to do- rather than what you can’t do.

It is also about taking responsibility for your own health and wellbeing with the support of the people involved in your care.

This could be brushing your teeth regularly, taking medicine when you have a cold, or doing some exercise. It is really important to help keep yourself as well as possible.

We have a useful Self Care leaflet available to pick up in the surgery or access it here Keep Calm and Self Care

 

 

 

 

Practice Management

Miss Elaine Shaw

The practice manager ensures the practice runs smoothly and efficiently for doctors, nurses, receptionists, and of course patients.

Administration

Gemma Roper
Miss Kathy Higgins
Julie Wilkinson

Our administration team of medical secretary, data entry personnel and practice administrator provide administrative support for our doctors and nurses.

Reception

Sue Webb
Janet Muir
Julia Gallagher
Zubeada Hussain
Lynne Middleton

The friendly reception team is here to provide a link rather than a barrier between you and the doctors and nurses. They will do their best to help you, please do likewise. Reception is open to answer enquiries and book appointments from Monday to Friday 08:30 to 17:30.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website