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The NHS Friends and Family Test

The NHS Friends and Family Test is a simple question that patients across the country are asked about the care they have received.

Patients are asked: “How likely are you to recommend our service to friends and family if they needed similar care or treatment?”

Patients can choose from a number of responses ranging from ‘extremely likely’ to ‘extremely unlikely’.

The test aims to encourage patient feedback, show patients that their views and experiences matter to the NHS, and improve patient experience

http://www.mysurgeryintranet.co.uk/FriendsAndFamily/surveys/TakeOurSurvey/?surveyId=3879

Self Care   self care

Self Care is about looking after yourself; living a healthy lifestyle and looking at what you can do and want to do- rather than what you can’t do.

It is also about taking responsibility for your own health and wellbeing with the support of the people involved in your care.

This could be brushing your teeth regularly, taking medicine when you have a cold, or doing some exercise. It is really important to help keep yourself as well as possible.

We have a useful Self Care leaflet available to pick up in the surgery or access it here Keep Calm and Self Care

 

 

 

 

Parent's Section

Parent's Section

Here is some useful information for parents of students who are registered, or wanting to register with the Student Medical Centre.

We work closely with the University to ensure the seamless care of our students. Our clinicians have a number of years experience dealing with the student population, and work closely with the university if required in certain situations.

 Registering with the Medical Centre

Firstly, we believe it is important that students who are living away from home register with the medical centre. This is so that they will be able to receive treatment and receive prescriptions quickly and effectively. Not registering with the medical centre means that if they become unwell, it can take longer to get an appointment as we need time to put their details into the system.

 Patient Confidentiality

 We would like to stress that students are over the age of consent, and this means that we cannot share any of their medical details with parents. If you ring the surgery for any reason, we will not be able to share any medical details of your child.



 
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